Finance & accounts operations
Day-to-day accounting run accurately and on time, with clean books every month.
- Invoice processing
- Receivables follow-up
- Bank reconciliation
- Month-end close support
Managed Services · with Digital & AI Capabilities
Your operations, run with precision and pace
ATOCONN teams run your finance, people, sales, procurement, customer and IT operations on digital platforms, and keep the cloud, servers and applications behind them running. AI handles the repeatable work; specialists handle the judgement.
Business operations
Your business operations, one accountable partner
Choose one process to start, and add more as your business grows.
HR & payroll operations
People processes that run smoothly from joining day to payday.
- Onboarding paperwork
- Attendance and leave
- Payroll inputs
- Employee records
Sales operations
A sales engine that keeps every lead, quote and follow-up moving.
- Lead qualification
- CRM data quality
- Quote preparation
- Follow-up scheduling
Procurement & order processing
Purchasing and orders handled end to end, matched and on record.
- Purchase requests
- Vendor onboarding
- PO and GRN matching
- Rate contract upkeep
Document & data operations
Information captured, organised and ready whenever the business needs it.
- Data entry and digitisation
- Records management
- Document classification
- Report preparation
Customer support desk
Responsive first-line support across email, chat and WhatsApp.
- First response
- Ticket triage
- Order and status queries
- Escalation to your teams
Compliance operations
Every statutory date tracked and every working paper ready ahead of time.
- Compliance calendar
- GST, TDS, PF/ESIC working papers
- Licence renewals
- Audit-ready document packs
IT operations (virtual IT officer)
A dependable IT function for offices without an in-house IT team.
- Employee IT helpdesk
- User onboarding and offboarding
- Microsoft 365 / Google Workspace admin
- Device, licence and asset register
Technology operations
The systems behind your business, kept running
Cloud, servers, websites and applications under a named owner and a defined service level. Each also has its own page with full detail.
Managed cloud
Your AWS, Azure or Google Cloud estate run, secured and cost-tuned.
- Monitoring and patching
- Backups and recovery
- Cost reviews
VPS & dedicated servers
Servers provisioned, hardened and kept healthy under a named owner.
- Provisioning and hardening
- Uptime monitoring
- Upgrades and security fixes
Website hosting & management
Fast, secure hosting with the upkeep handled for you.
- SSL and backups
- Email and domains
- Website updates
24×7 operation support
Round-the-clock monitoring, incident response and a monthly service review.
- Alerting and incident response
- Service-level reporting
- Monthly review
Application & engineering support
Ongoing engineering capacity to support, fix and evolve your applications.
- Bug fixes and releases
- Minor enhancements
- Application monitoring
How it works
People, platform and AI, working as one
People
A named ATOCONN process lead and operators own your process, handle judgement and exceptions, and stay in touch with your team.
Platform
Work runs on ATOCONN products such as AEM, iHR and iAM, or on the systems you already use.
AI & automation
AI reads, extracts, matches, drafts and routes the repeatable steps, and flags anything unusual for a person to decide.
Assurance
A live service-level dashboard, a monthly review and an audit trail of every human and AI action.
“Clear quotes, clear invoices, no surprises. Clients should always know what they are paying for and why.”
Engagement rhythm
Understand, transition, run, improve
Every quarter the work becomes faster and more accurate, because we keep automating the next steps.
- 01Understand
We map the process, measure volumes and agree service levels with you.
- 02Transition
We set up access, platforms and automation, then run alongside your team.
- 03Run
ATOCONN runs the process day to day against the agreed service levels.
- 04Improve
Each quarter we automate further, so quality rises and cost per transaction falls.
Start here
Begin with a Process Assessment
A fixed-scope first step that shows exactly how one process would run with ATOCONN.
01
Process Assessment
2 weeksOne process mapped, volumes measured, AI and automation potential sized, and service levels proposed.
02
Pilot run
60–90 daysATOCONN runs that process live, against agreed service levels, with a weekly review.
03
Managed operations
OngoingWe run it every day and improve it every quarter, and extend to further processes when you are ready.
How we protect your data
- Data handled in line with India's Digital Personal Data Protection Act, 2023
- Non-disclosure and data-processing agreements before any access
- Role-based, client-approved access to your systems
- An audit trail of every human and AI action
- A person reviews every AI output that affects money or people
- Data stays in India by default
Connected to the rest of ATOCONN
Intelligent Business Automation designs and automates a process; Managed Services runs it for you, day to day. Our business platforms give every process a secure home.
Intelligent Business Automation Our business platformsProcess Assessment
Tell us which operations you would like us to run
An operations lead replies within one business day to plan your assessment.